Website Support Assistant
Take routine questions off your front desk.
Patients ask about hours, booking and insurance every day. An assistant on your website answers from your own information and hands patients to your team.
What visitors ask
Answered from your own documents.
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“Are you open on Saturday?”
Answers from your opening hours, including holidays if you list them.
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“How do I book an appointment?”
Explains your booking steps and shows the button to reach your front desk. It does not book itself.
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“Do you accept my insurance?”
Answers from your list of accepted insurers, and says plainly when one is not on it.
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“Which days does the specialist consult?”
Answers from your clinic schedule.
Limits we set. We set it not to give diagnoses or medicine advice, and to point anyone describing an emergency to your emergency number.
How it works
Your information in, a person when needed.
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Your documents
We load the pages and documents you approve. Nothing else.
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Answers with sources
Each answer shows where it came from. If it is not there, it says so.
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A person when needed
WhatsApp, email and call buttons put visitors through to your team.
It answers questions and hands over to people. It does not take bookings or payments, and it is not a WhatsApp bot.
Will it give medical advice?
No. It answers practical questions about your clinic only, and directs urgent cases to your emergency number.
Can it book into our system?
No. It explains how to book and hands the patient to your team. It does not connect to booking or patient-record software.
Does it read our website by itself?
No. During setup we save the pages you choose as documents and load them with anything else you approve. You decide what it knows.
See how it would answer your questions.
Send us a few real questions your visitors ask. We reply with how an assistant would answer them from your website.